Reservations

You’ve supported us and we’re committed to being here for you, providing a healthy and safe return to indoor climbing!
The health + well-being of our members, guests, staff + greater community continues to be of utmost importance as we continue to follow the guidance and restictions put forth by the state.

Before You Arrive

There are several important changes + details everyone must be aware of before making a reservation. Please be sure to complete each of the following before arriving at the gym: IMPORTANT: Membership, Punch Passes and 30-Day Intro Passes must be purchased before making a reservation.

Reservations

Bellevue



BELLEVUE RESERVATIONS ALLOW:
✔ Members
✔ Member Guest Passes
✔ Punch Passes
✔ 30-Day Intro Passes
× Day Passes (14yrs or older)
× Day Passes (under 14yrs)

Seattle



SEATTLE RESERVATIONS ALLOW:
✔ Members
✔ Member Guest Passes
✔ Punch Passes
✔ 30-Day Intro Passes
× Day Passes (14yrs or older)
× Day Passes (under 14yrs)
✔ Outdoor Wall (walk-in only)

Tacoma



TACOMA RESERVATIONS ALLOW:
✔ Members
✔ Member Guest Passes
✔ Punch Passes
✔ 30-Day Intro Passes
× Day Passes (14yrs or older)
× Day Passes (under 14yrs)

Details

  • RESERVATIONS REQUIRED: Every person must have a reservation, including children + non-climbers; do not bring additional people with you.
  • MEMBERS: An active membership is required at the time a reservation is made.
  • FROZEN MEMBERSHIPS: Will automatically unfreeze on the date a reservation is made and monthly billing will resume with prorated dues for the remaining part of the current month.
  • MEMBER GUEST PASSES: Members may use the guest passes included with their membership; members must be present for guest passes to be used.
  • CANCELLATIONS: If your plans change, please be sure to cancel your reservation; simply give us a call or respond to the confirmation email received.
  • DAY PASSES: Day pass purchases are non-refundable, please contact us if you need to reschedule; no-shows forfeit the opportunity to reschedule.
  • PUNCH PASS / INTRO PASS RESTRICTIONS: There are no age restrictions for new or current Punch Pass or Intro Pass users.
  • PUNCH PASS CANCELLATIONS: If your plans change, please be sure to cancel your reservation; 1) cancellations made less than 24 hours in advance will not receive a credit for their unused pass; 2) no-shows will not receive a credit and forfeit the opportunity to reschedule.

Reservation Information

CANCELLATIONS:

  • Cancel via the RGPRo Connect App: Android / Apple
  • Cancel by replying to your confirmation email.
  • Cancel by calling the gym directly.
    • Bellevue: (425) 644-2445
    • Seattle: (206) 781-9828
    • Tacoma: (253) 564-4899

EARLY ARRIVALS: Please do not arrive early. We are unable to accomodate early arrivals due to capacity restrictions.

LATE ARRIVALS: Anyone not checked-in within the first 15 minutes risks losing their reservation to another climber. After 30 minutes, our system will automatically cancel the reservation.

STANDBY OPTION: Standby is available for non-reservation, drop-in climbing; availability is not guaranteed.

RESERVATION LIMITS:

  • One area/zone per time slot; double bookings will be cancelled without notice.
  • One CLIMBING reservation per day; double bookings will be cancelled without notice.
  • FITNESS reservations can be booked the same day as a climbing reservation.
  • Maximum 4 reservations per week, per person. Fitness and standby do not count toward this limit.